January 01, 2004

To: Many Choices

Dear Time Warner Cable,

Just wanted to let you know that your commercial for cable is a sad indicator of how little you think of your potential customers. I mean, why else would someone run an ad on television asking if there are "To Many Choices?"

Yes, you heard it here first. I know I'm not the only one who's noticed. I have two (T.W.O. spells the word that indicates the number 2) other witnesses here.

Who's in charge of checking spelling on your commercials? That's the kind of error that should have never seen the light of day. Whoever it is has the cushiest job in the world. I want that job! Total innattention to detail. Lack of education. Degree in Nothing. I could do that! Sure, I'm overqualified....I'm willing to stoop to that level. I mean, I'm still paying off my student loans from nursing school. A girl's gotta make a living....right?

If you can't manage to hire people capable of using the proper word in a commercial, how is the consumer supposed to have confidence in your services or the quality of your product?

Call me picky, but I believe that a large company such as Time Warner could afford to hire more literate and detail-oriented people than you currently have in your employ. Your commercials are your calling card. You should be making the best impression possible, right? Well, you failed.

I'm stunned that a company of your magnitude let something like this escape your attention.

I'm rather disappointed.

I only wish I had ANY choice other than your company as my cable provider. I'd switch in a heartbeat.

Sincerely (or would that be cinserly?)
Da Goddess

Posted by DaGoddess at January 1, 2004 08:44 PM
Comments

DirecTV is the answer. All praise, glory and approbation to the 18" x 24" dish that, when coupled with 3 LNB's, provides 196 glorious channels to me, including local and HiDef programming.

Their "digital" cable is merely a digital delivery system. Once the decoder "unwraps" your signal, it displays it all in low definition analog format. Hardly the "digital" they promise.

DirecTV, the winner of the JD Power & Associates award for best customer service... again...

(Can you tell I like DirecTV?)

Posted by: Thomas at January 2, 2004 04:28 AM

West coast too, huh?

Posted by: Indigo at January 2, 2004 07:10 AM

Maybe they were indicating "TOWARD many choices", to emphasize theirs was one of them. Not buying that, huh? OK. Too much trust in spell check probably got that one through. Though I would think someone would have caught it.
So much for choice, you're going to lose either way.

Posted by: Wichi Dude at January 2, 2004 07:40 AM

That is "too" funny! I saw that and thought the same thing!

Posted by: Lili at January 2, 2004 09:59 AM

Let us know (not "no") what their (not "there") reponse is please! LOL

Posted by: Amanda at January 2, 2004 11:38 AM

Two funny!!

Posted by: Moxie at January 2, 2004 06:55 PM

unbelievable!

Posted by: coralie at January 5, 2004 10:50 PM

*giggles* Ooohhh.. I'll keep my thoughts about that letter to myself I think...

Posted by: Ren at January 6, 2004 05:23 PM