Here’s the deal: the moment I discovered Simply Saline (under the Church & Dwight label), I became an ardent devotee. At the first sign of congestion, I’d grab my dispenser and get to clearing out my nasal passages. Considering how bad my sinuses have always been, this was a godsend! I could cut my infection time in half. I could function. Part of the beauty of Simply Saline was the fact that it was just what it said it was: simply…saline. No added ingredients. No preservatives. No funky taste/smell. Nothing to gunk up the body for those with ultra-sensitive mucous membranes. Perfect for babies. Perfect for adults. I told EVERYONE about it.
Before Simply Saline, I had tried just about everything else on the market. I tried making my own saline solution. None of it worked. The other stuff sold in stores contained ingredients that caused me further irritation and/or adverse reactions. Whatever I tried to make at home was never right; it didn’t matter if I followed the directions given to me by doctors because it was never right. Never.
And then came Simply Saline. The clouds parted. The sun shone brilliantly as if God Himself blessed our union. I was in love. I had relief. Simply Saline made it possible for me to stop taking one of my decongestants. It was a miracle.
But now Arm & Hammer only sells Simply Saline with added ingredients.
Original recipe: Purified Water; 0.9% Sodium Chloride
New recipe: Purified Water; 0.9% Sodium Chloride; Sodium Bicarbonate
People with certain medical conditions can’t use products with sodium bicarb. It can cause increased blood pressure; it can decrease the effectiveness of aspirin; it can cause alkalosis; and it can cause edema, congestive heart failure, hyperosmolar syndrome, hypervolemic hypernatremia, and “in patients consuming a high-calcium or dairy-rich diet, calcium supplements, or calcium-containing antacids such as calcium carbonate (e.g., Tums), the use of sodium bicarbonate can cause milk-alkali syndrome, which can result in metastatic calcification, kidney stones, and kidney failure.”
So, really, why would a company that has a great product that can be used by everyone suddenly change the formula and reduce their consumer base? It’s bad business. At the very least, they really should have an additive-free version of their product in addition to the new formula. Loyal customers who loved the original version would be satisfied and they could still make money. As it stands now, I’m sick and I’m angry. Angry that I can’t find a product that has always served me well.
Arm & Hammer, this is just bad business practices. There was nothing wrong with the original Simply Saline. It was a great product that was very effective. Shame on you for not giving your customers a choice.